AI Chatbot & CRM for Retail & Service Businesses
Capture More Enquiries. Respond Instantly. Convert More Customers.
Zentri.ai is an AI-powered chatbot and CRM built for retail and service-based businesses that want to capture more enquiries, respond faster, and convert more customers — without increasing staff workload. Zentri works 24/7 across your website, WhatsApp Business, Facebook Messenger, and Instagram, ensuring every enquiry is answered instantly and every lead is captured in one central system.
Whether customers are requesting a quote, checking availability, making a booking, asking about products or services, or sending a general enquiry, Zentri handles the conversation automatically. It captures contact details, understands enquiry intent, and stores every interaction in a simple CRM dashboard — even when your business is closed or your team is busy. Zentri doesn't just reply to messages — it automates your entire enquiry journey. Each enquiry is intelligently categorised and followed up using personalised WhatsApp, SMS, or email messages, guiding customers towards the next step. This reduces missed opportunities, improves response times, and helps businesses scale efficiently while delivering a professional, modern customer experience.
Everything You Need
Capture, manage, and convert customer enquiries with our comprehensive suite of AI-powered tools
Instant AI Responses – 24/7
Zentri responds to customer enquiries instantly, any time of day — even outside business hours.
Multi-Channel Enquiry Capture
Capture enquiries from website chat, WhatsApp Business, Facebook Messenger, Instagram Direct Messages, Facebook & Instagram Leads, and Manual Leads. All conversations flow into one CRM inbox.
Smart Enquiry Understanding
Zentri understands why a customer is contacting you — booking requests, quote enquiries, availability checks, product or service questions. Each enquiry is automatically categorised.
Automated Follow-Ups That Convert
Zentri sends personalised follow-ups via SMS and email based on enquiry type and timing — increasing conversions without manual chasing.
Built-In CRM for Businesses
Manage all enquiries from one dashboard. View conversation history, track enquiry status, see response times, and monitor performance. No spreadsheets. No scattered inboxes.
Easy Customisation for Any Business
Zentri adapts to your business type, services, tone of voice, and workflows — whether you're a professional service, hospitality business, retailer, or local service provider.
Scales Without Hiring More Staff
Handle more enquiries, bookings, and requests without increasing reception or admin costs.
Works for Any Retail or Service Business
Suitable for professional services, restaurants, cafés, hospitality, florists, retail stores, salons, spas, gyms, studios, trades, local service providers, and multi-location businesses.
Frequently Asked Questions
Find answers to common questions about our AI-powered solutions
Turn Every Enquiry Into an Opportunity
Zentri helps businesses respond instantly, capture more leads, convert more customers, reduce admin workload, and deliver a better customer experience.
✨ No credit card required • Setup in minutes • Cancel anytime